Thursday, September 28, 2006

Speed - Give me Speed

I've been hunting for a solution to the MegaSpeed Internet at my house and have found nothing on a consumer level.

I did talk to SBC and they are offering a package that can go 3.0 to 6.0 Mbps through DSL, but your particular area has to be outfitted with Fiber (as opposed to copper which is the norm for 1.5 Mbps). This is something that will happen if the company (SBC) believes they have a huge market oppurtunity to balance out the cost of providing infrastructure.

Soooooooo, back to the drawing board.

With Cable, as is true with DSL, your max speed according to your account is - whatever your contract says it is. The actual speed you are getting is 100% slower. These are just the facts of life. 1.5 Mbps is actually more like 600kbps down and 100 kbps up. Cable would be the same thing. 3 Mbps is 1 mbps down and 500 kbps up. The difference is staggering when compared to DSL. But where the Hell is all that extra speed I am paying for?

Time Warner would tell you it's due to the bandwidth the entire neighborhood is getting. So your speed could even be worse than DSL at times. But this is nothing that Time has any control over. Why you may ask? Because Time Warner Doesn't know how to conduct anything. They are lucky if they can even get a tv signal.

Thursday, September 21, 2006

Incompetent Bastards

I have recently tried to get cable internet in the los Angeles Area.

Sadly, there is only one game in town. Time Warner Cable. I was what you would have called a "new client". Businesses generally like and try to please these types. However I was left in the cold. I tried to get services installed for... are you ready for this... 2 months. I need both hands to count the number of visits I had by installation guys. And each time I had the famous "time box" I had to wait for this person. (sigh)

Time Warner Cable is, to say the least, THE MOST inadequate and incompetent cable service I have EVER KNOWN!

I would love to get into a tirade on how awful this company is but I'm afraid I'd be writing for days. So what I intend to do with this Blog is find all the individuals out there who have (1.) attempted to get service and failed or (2.) have service already and can't get the proper help to save their lives.

If you feel that Time Warner Cable has screwed you in some form or fashion, please tell me all about it. It doesn't matter if you are East Coast, Central, Mountain, or Pacific. I want to hear from you all!

thanks so much

Jason